Terms of Use

1. Who we are and what Phriend is

Phriend ("Phriend", "we", "us") operates the website phriend.app and the web app at web.phriend.app (together, the "Service"). The Service is a listing, messaging and booking platform where adults in the Philippines can publish a Phriend profile offering platonic, paid-by-the-hour company and legitimate side gigs ("Phriends"), and other adults can find them and arrange meetups ("clients"). Both are "members".

2. Eligibility

You must be of legal age in the Philippines to use the Service. Republic Act No. 6809 sets the age of majority at 18 years. By using the Service you confirm you are 18 or older. Publishing a Phriend profile requires verifying your identity and age through our verification partner, Didit; any member may verify. We may suspend or remove accounts that we reasonably believe belong to a minor.

3. Your account

You sign in with your Google account or with your email and a password; keep them secure, because you are responsible for everything done under your Phriend account. One person, one account, one Phriend profile, with accurate information. Tell us at support@phriend.app if you think your account has been used without your permission.

4. Phriend is a platform, not a party

Phriend only provides the platform. We are not a party to any agreement, meetup, payment or other arrangement between members. We do not employ Phriends, act as anyone's agent, or vouch for any member. Identity verification confirms that an ID matched a face on a given day; it is not a background check or a guarantee of behaviour.

You decide whom to meet, where, for how long and for how much. You are responsible for your own safety, for following the safety and transaction rules, and for obeying the law.

5. Payments

There are no in-app payments. Bookings made in the app are a schedule between members, not a contract with Phriend. Members arrange and settle payments directly with each other, for example through GCash, Maya or bank transfer. Phriend does not hold money, does not process payments and, at the time of writing, does not charge a commission.

We recommend, and the safety rules require, 50% at the start of the meetup and 50% after, with the downpayment deducted from the total and never more than 50% paid in advance. On a first meetup the downpayment is handed over in cash, in person, when the members meet. E-wallets such as GCash or Maya, or bank transfer, are for repeat Phriends the client has already met and trusts, for convenience, and only ever to the account the other member has shared in the chat. Phriend is not responsible for refunds, disputes, chargebacks, unpaid balances or losses arising from payments between members. Be prudent: your prudence is your protection.

6. Meetups and conduct

• Meetups take place in public places only.
• The Service is for strictly legitimate, platonic side gigs as described in the community guidelines.
• Treat other members with respect. No harassment, threats, discrimination or hate speech.
• Agree on the plan, hours and rate in the chat and in the booking request so both sides have a record.
• Before a Phriend profile goes live, the member accepts the seven-point Phriend agreement shown in the app, which restates these rules, the payment terms and this platform-only status.

7. Prohibited uses

You may not use the Service to:

• offer, request or arrange sexual or romantic services, compensated dating or escort services;
• do anything illegal under the laws of the Republic of the Philippines;
• arrange private, residential or hotel-room meetups;
• request payment outside the rules in section 5, or run any payment scam;
• impersonate any person or organisation, or use another person's photos or ID;
• post false, misleading or infringing content, fake reviews, or operate multiple accounts;
• scrape, copy, reverse engineer or interfere with the Service or its security;
• contact members for advertising, recruitment or anything unrelated to a legitimate meetup.

8. Your content

You keep ownership of the photos and text you upload. By uploading them you give Phriend a worldwide, non-exclusive, royalty-free licence to host, store, display, resize and distribute that content within the Service so other members can see your Phriend profile. The licence ends when you delete the content or your account, except for short-lived backup copies or where the law requires retention. You confirm you have the right to post what you upload.

9. Termination

You can delete your account at any time from your profile screen by typing DELETE; this permanently removes your account, Phriend profile, photos, favorites, reviews, bookings, notes and gigs. We may hide your Phriend profile or gig, mute you in chat, cancel a booking, or suspend or remove your account if you breach these terms, the community guidelines or the safety rules, if we receive a credible report about you, or if the law requires it. Breaches involving sexual or romantic services, minors, scams or violence mean immediate removal and, where required, a report to the authorities.

10. Disclaimer and limitation of liability

The Service is provided "as is" and "as available". We do not promise that it will be uninterrupted, error-free or secure, or that any member is who they say they are.

To the fullest extent permitted by Philippine law, Phriend, its owners, staff and partners are not liable for any meetup, payment, damage, injury, loss, theft, dispute or other harm arising from your use of the Service or from any interaction with another member, online or offline. Where liability cannot be excluded, it is limited to the amount you paid Phriend in the 12 months before the claim, which at present is nothing.

In plain words: Phriend is a platform only. It is not a party to any meetup or payment and is not liable for any loss, injury, dispute, unpaid balance or harm between members. You use the Service at your own risk, and your prudence is your protection.

11. Indemnity

You agree to indemnify and hold harmless Phriend, its owners, staff and partners from any claims, damages, losses and expenses, including reasonable legal fees, arising from your use of the Service, your content, your meetups, or your breach of these terms or of the law.

12. Changes to the Service and these terms

We may change or discontinue parts of the Service, and we may update these terms. When we do, the date at the top changes and material changes are announced in the app or by email. Continuing to use the Service after a change means you accept the new terms.

13. Governing law

These terms are governed by the laws of the Republic of the Philippines, and disputes go before the proper Philippine courts. Nothing here limits rights you have under mandatory Philippine law.

14. Contact

Questions about these terms: support@phriend.app. Privacy questions: see the Privacy Policy.